Slack Best Practices Part 1: Channel Naming

The Importance of Naming

Naming conventions can make or break Slack utilization for an organization. They are how people find the conversations they’re looking for.

Being able to find channels is key.

General Channels

  • #whats-happening-at-: General announcements and company-wide broadcasts

Team Channels

  • #people-connect: For general People Operations tasks such us onboarding, offboarding, letter of employment, Team calender events management etc

Channel Categories

Customer Account Channels (a_)

These channels (prefixed with a a_) are for team members to collaborate and communicate regarding the account for a customer organization.

  • a_XYZ-internal

Feature Channels (f_)

These channels are for team-members interested in a specific feature that exists in a company…… Examples

  • #f_workflows:

Group Channels (g_)

Group channels (prefixed with a g_) correspond to a DevOps Stage group and other engineering departments and teams.

Example

  • #g_eng-source-code: Channel for the Source Code development group.

Project Channels (proj_)

These channels are temporary and used to focus communication around a specific project.

  • As an ephemeral channel they are archived once a project is complete and can be found in Slack by searching for proj_

Working Group Channels (wg_)

These channels are temporary and used to focus communication around a specific working group.

  • As an ephemeral channel they are archived once the working group’s exit criteria is met and can be found in Slack by searching for wg_

Location Channels (loc_)

These channels are used to help team-members who are in the same general region of the world to talk about get-togethers and other location-specific items. If there’s a channel not listed below, please add in alphabetical order with an MR.

Channel NameDescription#loc_arizona #loc_belgium #loc_austintx #loc_italy #loc_amsterdam #loc_canada #loc_nyc #loc-chicagoland

Social Groups

Social Groups are Slack channels that bring team members together around common interests, hobbies, and lifestyles.

Examples:

  • #social-allcaps: Light-hearted conversation in ALL CAPS.

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